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Donzell Robinson is a nationally recognized Alternative Dispute Resolution (ADR) Specialist with extensive expertise in mediation, facilitation, and stakeholder engagement. He is adept at designing and leading multi-party problem-solving initiatives for complex public policy, infrastructure, and community development challenges. Demonstrated leadership includes service as former president of the Association for Conflict Resolution (ACR) and certification as a mediator for Maryland courts and the Better Business Bureau (BBB). He is also skilled in fostering collaborative solutions that drive consensus and sustainable outcomes.

With over 20 years of leadership in conflict resolution and stakeholder engagement, Donzell specializes in transforming high-stakes disputes into sustainable, collaborative solutions. His expertise spans mediation, arbitration, and facilitation across diverse sectors, resolving conflicts in the workplace, domestic, civil, environmental and healthcare disputes while ensuring compliance with legal and ethical standards. As a certified mediator and arbitrator for Maryland courts and the Better Business Bureau (BBB), he applies deep knowledge of ADA compliance, cultural competency, and equity frameworks to foster inclusive, legally sound resolutions.

Beyond domestic work, he has advised governments and NGOs internationally on urban development, climate resilience, and equitable policy design, using structured stakeholder engagement to align competing interests with long-term sustainability goals. His approach bridges legal frameworks, community needs, and institutional priorities, delivering outcomes that are practical, equitable, and enduring.

Donzell J. Robinson, Principal

Core Competencies

1. Mediation & Arbitration (Workplace, Domestic, Civil, Healthcare)

  • Successfully mediated hundreds of disputes across multiple sectors, reducing litigation costs and preserving relationships.

  • Specialized in healthcare mediation, resolving conflicts between providers, patients, and insurers while maintaining compliance with HIPAA and ADA regulations.

  • Served as a court-certified arbitrator in civil cases, ensuring fair and legally binding resolutions.

 2. Stakeholder Engagement & Consensus Building (Environmental, Community-based, Inter-Agency/Inter-governmental)

  • Designed and led multi-stakeholder processes for public policy and infrastructure projects, ensuring all voices, including marginalized communities, are heard.

  • Developed engagement frameworks that align government agencies, private developers, and advocacy groups around shared objectives.

  • Applied conflict-sensitive approaches to de-escalate tensions in politically charged environments.

 3. Public Policy & Infrastructure Project Management

  • Facilitated large-scale public sector infrastructure initiatives (transportation, housing, energy, environmental sustainability), managing competing interests to prevent delays and cost overruns.

  • Advised on federal and state compliance (NEPA, Title VI, ADA) to ensure projects meet legal and equity standards.

  • Led community benefit agreements (CBAs) negotiations, securing commitments to local hiring, affordable housing, and environmental protection.

 4. Team and Leadership Development Coaching

  • Support leaders and teams in active listening utilizing deep listening and thought-provoking questions to facilitate self-discovery and clarity.

  • Provide performance and behavioral coaching, supporting teams and stakeholders in identifying limiting beliefs and implementing strategies to enhance performance and mindset shifts.

  • Support clients in leveraging strengths to foster confidence, resilience and sustainable success.

 5. Training & Capacity Building (ADR, Cultural Competency, Disability Rights)

  • Designed and delivered accredited training programs for mediators, government staff, and corporate leaders on conflict resolution, bias mitigation, and disability inclusion.

  • Authored best practice guides on culturally responsive mediation for state judiciary systems.

  • Conducted organizational assessments to improve equity in dispute resolution processes.